Manage Subscriptions
How to Update Your Next Subscription Order ☻
1. Log into your subscription account (above) with the email tied to your subscription account. Or you can access by signing into your Account.
2. Scroll down to "Products in my subscription"
3. To change your next manicure, click "Swap Product."
4. (Optional) To receive additional nail sets with every subscription order, click "Add Product."
⚠️ Important: "Add Product" does not replace your current design. It adds another recurring product to your subscription and may increase your recurring order total until removed.
Adding Additional Products to Ongoing Subscription (Optional)
Want to receive additional nail sets with your subscription?
1. To receive additional nail sets with every subscription order, click "Add Product." Please note: Add Product does not replace your current design.
2. You can choose an option of:
✱ Add to Subscription - Adds another recurring product.
✱ Add to Next Order Only - Adds the product to your next order only (one-time).
Frequently Asked Questions
How do I change my next manicure?
Log into your subscription account above, scroll down to Products in my subscription, click Edit, then select Swap Product to choose a new design for your next order.
Can I change my nail design every month?
Yes! You can swap your upcoming manicure before your next renewal by selecting Swap Product in your subscription portal.
What's the difference between "Swap Product" and "Add Product"?
✱ Swap Product replaces your current recurring nail design.
✱ Add Product adds another recurring nail set to your subscription. It does not replace your current design.
Can I add extra nail sets to my subscription?
Yes! Click Add Product if you'd like to receive additional nail sets with every subscription order.
You'll have two options:
✱ Add to Subscription - Adds another recurring nail set to all future subscription orders.
✱ Add to Next Order Only - Adds a one-time nail set to your next order only.
Can I skip or pause my subscription?
Yes! You can skip upcoming orders, pause your subscription, change your renewal date, or update your payment method anytime through your subscription portal.
Can I cancel my subscription?
Absolutely. You can cancel your subscription at any time through your subscription portal.
I didn't receive my login link. What should I do?
Please make sure you're using the same email address you used to place your subscription order. If you still don't receive your one-time login link, check your spam or promotions folder before reaching out to us.
Still have questions?
We're always happy to help! 💌 Reach out to us anytime at hello@nousnails.com and our team will get back to you as soon as possible.