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Privacy Policy

At Nous Nails ("we," "us," or "our"), we value your trust and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (nousnails.com), make a purchase, or interact with our brand.
Our services and products are intended solely for residents of the United States. (Last updated: August 2026)

1. Information We Collect

We collect personal information that you provide directly to us, as well as data automatically collected when you interact with our website:

  • Contact & Order Details: Name, shipping address, billing address, email address, and phone number.
  • Payment Data: Payment method details (securely processed via trusted third-party payment gateways; we never store your full credit card information).
  • Device & Usage Data: IP address, browser type, operating system, device information, pages viewed, and browsing behavior gathered via cookies and tracking technologies.
  • Marketing Preferences: Email and phone number when you sign up for newsletters or SMS updates.


2. How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders.
  • Communicate with you regarding orders, account updates, or customer service.
  • Send marketing communications (emails and SMS) if you have opted in.
  • Analyze site traffic, improve user experience, and optimize digital advertising.
  • Protect against fraudulent or illegal activity

 

3. Cookies

We use cookies, web beacons, and pixels (including Google Analytics and Meta Ads) to enhance site performance, keep items in your cart, and deliver personalized advertising.
You can control cookies through your browser settings or via our website's cookie preference tool. Please note that disabling cookies may affect certain features of our site.

4. SMS / MMS Text Messaging Program

If you opt in to our text message program:

  • We will use your mobile number to send transactional updates and marketing messages (e.g., promotional offers, cart reminders).
  • We share your mobile phone number only with platform providers, telecom carriers, and service vendors who assist us in delivering text messages.
  • WE DO NOT SELL, RENT, LEASE, OR TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER SMS DATA TO THIRD PARTIES FOR THEIR OWN DIRECT MARKETING.
  • You can opt out at any time by replying STOP to any text message. For assistance, reply HELP or email hello@nousnails.com. Message and data rates may apply

 

5. Third-Party Sharing & Advertising

We partner with third-party service providers (such as Shopify, Google Analytics, TxtCart, Klaviyo, and Meta Ads) to manage operations, analytics, and advertising.

Under certain US state privacy laws (including California), allowing third-party ad networks to collect tracking data on our site to show targeted ads may be defined as "selling" or "sharing" personal data. You have the right to opt out of targeted advertising at any time (see Section 6).

6. Your Rights

Depending on your state of residence (e.g., California, Texas, Colorado, Virginia), you may have the following rights regarding your personal data:

  • Right to Know / Access: Request details about the personal data we hold about you.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Opt-Out of Targeted Advertising: Request that we do not share or process your data for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights:
To exercise any of these rights, email us at hello@nousnails.com. If we deny your request, you may appeal our decision by contacting us at the same email address with the subject line "Privacy Appeal."

 

7. Children's Privacy

Our website is not directed to individuals under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

8. Data Security

We implement industry-standard administrative, technical, and physical security measures (including SSL encryption) to protect your personal information. Payment transactions are handled exclusively by secure payment processors certified under PCI-DSS standards.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updated policies will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions, concerns, or privacy requests, please contact us:
NOUS
7310 Menchaca Rd #151221
Austin, TX 78745
Email: hello@nousnails.com