At Nous Nails, we value your trust — and your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand online. (Last updated: January 2026)

1. Information We Collect

We collect information that helps us process your orders and improve your experience, including:

• Personal details like your name, email, shipping address, and phone number.

• Payment information when you make a purchase (securely processed through trusted third-party payment gateways).

• Device and browsing data, such as IP address, browser type, and pages visited, to help us understand site performance and user experience.

• Email and marketing preferences, if you choose to sign up for our newsletter or SMS updates.
  

• SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY
  Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
  California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.
  Contact us at the following address to make a request:
  NOUS
  7310 Menchaca Rd #151221 Austin TX 78745
  hello@nousnails.com
  
  

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Communicate with you about your purchase or account.

• Improve our website, products, and customer experience.

• Send marketing emails or texts, if you’ve opted in (and you can unsubscribe anytime).

We do not sell your personal data. Ever.

3. Cookies

Our website uses cookies (not that type of cookie 🍪) to improve your browsing experience — for example, keeping items in your cart or personalizing content. You can disable cookies in your browser at any time, though some site features may not function properly without them.

4. Data Security

We take data protection seriously. Your information is stored securely and transmitted using industry-standard encryption (SSL). Payment data is handled exclusively by our trusted payment processors. For subscription orders, a secure payment token may be stored to enable recurring billing — but we never have access to or store your full credit card details.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.
  
  

To exercise these rights, email us at hello@nousnails.com.

6. Third-Party Services

We work with trusted third-party tools (like Shopify, Google Analytics, TxtCart, Klaviyo and Meta Ads) for site functionality, analytics, and marketing. These partners may collect limited data to help us operate and improve our services in line with their own privacy policies.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The latest version will always be posted on this page with the updated date above.

8. Contact Us

Have questions about how we handle your data? Reach out anytime at hello@nousnails.com — we’re here to help.