Returns & Exchanges

Returns & Exchanges

To start a return, please email hello@nousnails.com with your order number and reason for return. Once approved, our team will share the next steps and return address.

Please note:

• Returns must be initiated within 14 days of delivery.
  

• Items must be unused, unopened, and in original packaging. The sticker seal must be completely sealed and untampered.
  

• Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
  
  

If your item arrived damaged or defective, please email us with photos within 5 days of receiving your package, and we’ll make it right.

At this moment, due to our limited design runs, we currently don’t offer direct exchanges. ☹